Seven Factors to
Consider When Choosing a Reliable Web Hosting Company
1. Server Reliability, Uptime Scores and
Security
Weak servers and unstable
network connections can often push your site offline. This not only denies you
possible viewership or sales for an e-commerce store but also leads to low
rankings on search engines like Google and Yahoo. Banking on a hosting company
with reputable uptime scores, preferably above 99.5 percent is, therefore, key
to your site’s success. Avoid companies that report an annual uptime score
below 99 percent. In addition to making sure your site and data are accessible
at all times, it’s also important to make sure you have a trusted and secure
hosting solution as well.
2. Customer Service
How effective and speedy is
the company in providing support for technical problems? Try to choose a host
that offers live support to their clients, 24/7. Also look for those who offer
chat support, as well as social media visibility as opposed to email and
support tickets. Give priority to companies with an in-house customer support
department. They have a better grasp of the company operation compared to
outsourced customer support service.
3. Availability of Site Backups
The current wave of cyber
threats like ransomware is no longer solely directed to finance
websites. It has seen an increased number of general websites being targeted by
these online extortionists. Such acts often result in irreparable damages like
the destruction or replacement of your site’s index.php file. Similarly, you
might also experience severe server or local hard disk failures. It, therefore,
becomes important that you only engage a host service provider that offers
regular web data backup.
4. Registration and Maintenance Costs
The web hosting industry
ordinarily offers attractive hosting deals during signup and even for your
first payment. However, the renewal charges often more than triple. Are they
avoidable? Only if you hope to jump from one hosting service provider with
discounted sign-up rates to another after every two years. To avoid the
surprise bill effect at the end of the discount period, check the renewal
charges for your preferred package.
Your shared hosting plan
likely won’t last forever, and you may find your site soon grow and demand a
VPS or dedicated hosting service. Consider such costs for upgrades and host
changes when choosing your provider.
5.
Ability
to Add Domains
With growth comes
diversification. While you may be starting with a single website and domain
name, you will soon realize the need for multiple websites, domains and
subdomains in popularizing your site. Therefore, before signing up with a
particular service provider, consider their different packages, paying keen
attention to whether they allow for running of multiple websites on a single
web hosting account.
Find out the cost of the
unlimited website and subdomain packages and compare it to the rest of industry
players. In short, take the time to choose a web host that provides different
service plans that allows you to add new domains that allow you to scale over
time.
6. Account Limitations
Every hosting company has a
set of terms of engagement whose violation results in extra charges, temporal
or permanent discontinuation of your hosting service. For instance, did you know
that some hosting providers prohibit the use of excessive amounts of CPU to run
computationally intensive and scripts exceeding two seconds on their servers?
Either of these actions can
see you charged extra or your site pulled down indefinitely and without a
refund. Take time to go through these terms and only sign up for the service if
you intend to abide by their dictates. Most importantly, avoid companies
without clear terms of engagement arguing that account limitation and
suspension decisions are at the discretion of the company’s management.
7. E-Commerce and Email Options
You stand to receive more
feedback and even subscriber conversions if you have your email linked to your
websites domain name. In this case, when looking for the right web hosting company,
chose one that provides email hosting for your website’s primary email.
In the past, most individuals
identified the right hosting company with the amount of disk space and
bandwidth that it provided. The perception of what is more important has now
shifted to affordability. However, if you seek to run and continuously grow
your site into the foreseeable future, consider adopting a comprehensive
approach to identifying a suitable web host provider by looking at all the
factors acting upon the optimal functionality of your website.